Shipping / Pick Up

Shipping Policy

Tisse's Sweet Treatz offers to ship, as long as you meet the minimum purchase requirement amount of $60.  We currently offer to ship to physical addresses only in the United States.  We do not ship to P.O. Boxes or APOs.  Shipping costs associated with your order is determined on your specific shipping details but will be a minimum of $30. All packages are shipped via UPS for next day delivery.   Saturday delivery is available for an additional surcharge. There are no options available for shipments to arrive on Sundays or Mondays. Please contact us for additional information related to your shipping needs.

 Tisse's Sweet Treatz is unable to guarantee delivery if the address provided is not correct or for shipping delays resulting from inclement weather. 

Pick Up Service

Once a pick-up time is agreed upon, if you are unable to pick-up your order at that time (within a 20-minute window from agreed upon time), you will be assessed a $25 late fee that will be due before releasing your order.  If Tisse's Sweet Treatz has other scheduled commitments that conflict with your original pick-up time and no prior arrangements were made at least 24 hours prior to your pick-up time, you will have to confirm a new pick-up time based on Tisse's Sweet Treatz availability.  If an emergency delivery is requested the day of your event because you are unable to pick up your order at the previously agreed upon time, your items may not be delivered on time for your event due to the last-minute request.  The same day emergency delivery fee is $65 (within a 15-mile radius) and will be due and expected at the time of delivery or your order will not be released.  We do NOT offer any same-day emergency deliveries for any orders outside of the 10-mile radius.

 

Return & Exchange Policy

We do not offer refunds. However, we are happy to exchange only if its error was made by Tisse's Sweet Treatz.